The flag carrier of Italy, ITA Airways, is a leader in providing travelers with better ways to travel than any other airline, thanks to its unparalleled customer service and advanced fleet, connecting people across continents. With its emphasis on quality, sustainability, and customer satisfaction, ITA Airways has emerged as the go-to airline for many passengers seeking an efficient travel experience between Europe, Asia, the Americas, and the Middle East.
With ITA Airways continuing to expand its network, adopt the latest technology, and improve its onboard experience, it will demonstrate the best of what Made in Italy has to offer by providing a world-class experience that combines comfort, digital convenience, and Italian taste.
Increasing International Exposure for Premium International Travel
Over the past year, ITA Airways has rapidly expanded its worldwide presence by introducing international flights to popular destinations spanning multiple continents. Their long-haul service connecting Rome to key cities in Asia, North America, and Africa, combined with their medium- and short-haul services extensively throughout Europe, creates a strong network to offer travel options and meet customer demand.
With newly opened routes and seasonal service expansions, ITA Airways offers its customers options to explore the world’s major cities and business districts. It may be traveling from one of the country’s many major metropolitan areas for a dream trip to Asia or a strategic business visit to the United States; either way, ITA Airways’ extensive network provides customers with options and convenience.
The Fleet of ITA Airways: Sustainable and Modern Flying
ITA Airways’ fleet consists of next-generation Airbus aircraft that feature many fuel-efficient features, including lower CO₂ emissions per mile flown than the average airplane and superior in-flight comfort. The ITA fleet comprises the A350-900, A330-900, A321-200, A321neo, A320neo, and A220-100.
The modern design of these next-generation Airbus airplanes delivers a superior level of in-flight comfort through features such as upgraded air filtration systems and quieter engines, as well as better seat configurations in the Business Class, Premium Economy, and Economy Class cabins.
By providing modern airplanes that reduce their environmental footprint and maintain superior in-flight service to travelers, the ITA fleet supports its goal to be the leading environmentally responsible air carrier in Europe.
Commemorating a Legacy: “The Alitalia” Inspired Initiative
While forging ahead along a bold new course, ITA Airways also pays homage to the history of Italian aviation. In all areas of its business and on certain aircraft, ITA Airways has introduced the “Inspired by Alitalia” statement, which represents an acknowledgement of the longstanding history of Italian aviation and the continuing spirit of providing premium travel experiences to our customers, as an ongoing expression of our company’s brand. This initiative will help build brand awareness and customer loyalty with the so-called Italian flag carrier amongst customers who have identified with it for many years, as well as through the brand awareness it creates.
Through this tribute, ITA Airways is not only embracing its past; it is also instilling confidence in customers who want a sense of continuity and a high level of quality and tradition in their experience with airlines.
Italian Experience For Their Customers
ITA Airways is committed to ensuring a great customer experience. The cabins of ITA Airways reflect some of the best aspects of Italian hospitality by providing high-end services and menus that have been carefully crafted to enhance the dining experience.
In Business Class, diners will enjoy food prepared by renowned chefs! Menus include locally sourced foods in tune with the cycle of nature, contemporary preparations, recipes true to Italian heritage, and recipes created exclusively for ITA Airways by Italian chefs. Furthermore, diners will have the option to enjoy the finest wines produced in Italy; food-and-wine pairings tailored to the type of food being served, and wines from the region where the guest is seated in Business Class.
ITA Airways enhances the customer experience by leveraging technology and facilitating easy, secure access via mobile devices and digital booking methods. Thus, customers have an easier time focusing on comfort and convenience at each step during their travels.
Booking Made Simple: Digital Access + Best Rates
Travelers can use an easy-to-use booking platform to reserve their flight online (through the ITA website or official mobile app), at a travel agency or at the airport ticket counter.
ITA Airways’ digital ecosystem makes it easy to search for flights, compare fares, and find the best possible fare at the moment you book your flight. In addition, the airline provides online tools such as
- Itinerary management
- Mobile check-in
- Alerts
that enable travelers to plan, modify, and monitor their trip without any fear.
Search engines and online travel communities indicate that ITA Airways’ strong organic visibility and presence in the marketplace make it a key player in meeting the needs of the digital flyer.
Alliances and Partnerships Enhance Connectivity
ITA Airways is continuing to grow through partnerships with leading global airlines, travel partners/companies, and global alliance networks. These partnerships provide customers with enhanced loyalty rewards, codeshare arrangements, and joint connectivity options.
ITA’s future development will see it join the Star Alliance (one of the world’s largest airline alliances), which will provide passengers with many new routes, improve the transfer experience for connecting passengers, and increase the number of benefits available to frequent travelers from around the world.
This creates a strong travel environment in which passengers traveling with ITA Airways can also connect to major markets worldwide through a single carrier.
Commitment to Passenger Satisfaction and Community Impact
In addition to expanding operations, ITA Airways is also focused on community impact, workforce development, and improved safety standards. The airline has made it a priority to build and maintain a culture of excellence, foster a culture of respect, and cultivate a culture of customer satisfaction—every flight reflects ITA’s commitment to providing excellent, dependable service to its customers.
Through its ongoing expansion plans and a steadfast commitment to creating the best overall passenger experience, from comfort to sustainability, ITA Airways is changing the way people travel with a world-class airline.
About ITA Airways
ITA Airways is the national airline of Italy and provides high-quality air travel to many destinations in Europe and also to some intercontinental destinations. ITA Airways is focused on sustainability, modern fleet technologies, excellent customer service, and digital innovation. ITA Airways also provides a smooth travel experience, whether traveling for leisure or for work. ITA Airways is based in Rome, has a modern fleet, and helps facilitate international tourism, trade, and cultural exchanges.
Book your next dream destination with ITA Airways and experience world-class Italian luxury in the air.