The need to embrace digital transformation is becoming apparent in all industries: digital transformation is no longer optional. However, a lot of organizational structures are still afraid due to the amount of new technologies, processes, and customer expectations that have characterized the contemporary business locale.
We have personal experience in helping companies compete with the online gap at Zingmatrix.com. Others are lagging behind as they take advantage of the new tools to automate operations and impress customers. Others are in limbo as they lack the capability of blending the new technologies with their infrastructure.
What makes it different then?
ERP: The Engine of Transformation
While ten years ago ERP was usually perceived as a back-office solution, it was needed, but not reshaping. At present, it is the business agility engine.
Modern ERP systems:
Provide real-time visibility into operations
Connect disparate systems across departments
Enable rapid adaptation to market shifts
However a successful ERP implementation is not limited to software. It involves matching technology with business objectives, revamping and remodeling processes, and readiness of people to change.
That is why we at Zingmatrix put great value on business consulting, as well as the deployment of the technology. We assist our clients to locate where they are, where they want to be and reach there.
The Hidden Costs of Legacy Applications
Legacy applications are still being used by many businesses. Unluckily, these aging systems tend to:
Increase operational costs
Limit innovation
Create security vulnerabilities
These systems will be modernized by our Application Management services. Migration to the cloud, upgrading to newer platforms or redesigning user experiences we prevent technical debts and give our clients new capabilities.
Mobile and E-commerce: The Frontline of Customer Engagement
Digital experiences are getting too clunky to accept in the eyes of the customers. Mobile applications, usable websites and normal online shopping experiences have become a matter of course.
Consider this:
More than 60 percent of web traffic is via mobile.
When loads take longer than 3 seconds, customers abandon the e-commerce carts.
The loyalty and increased spending are added due to personalization.
Zingmatrix is a company that designs mobile and e-commerce products extensively integrated with the ERP and CRM software. The outcome: an ability to provide more personal experiences, find insights that can be acted on and develop relationships that will lead to customer loyalty.
Consulting: The Human Side of Digital Transformation
None of the digital projects can work without the individuals. Transformation programs are usually faced with the biggest challenge of adoption. This is why we pay much attention to the sphere of change management and assist clients in finding their ways through:
Rejection to new processes
Employee training
Innovation demanded by Cultural change
People should be driven and not technology. Effective change gives teams power instead of placing more burden over them.
Building Digital Resilience
Digital investments may seem hairy in an uncertain economy. Nonetheless, when companies spend responsibly in transformation, they usually come out as better businesses.
Digital resilience means:
Staying competitive despite market changes
Maintaining business continuity during crises
Innovating faster than the competition
At Zingmatrix, we’ve seen clients achieve extraordinary results:
Faster product launches
Significant cost savings
Improved customer satisfaction
The Zingmatrix Difference
All we think here is that the right strategy is what matters in creating the value that technology alone cannot create.
We do not only serve as vendors, but also as strategic advisors to clients. Our integrated services span:
ERP Solutions
Application Management
Business Consulting
Mobile and E-commerce Development
This holistic approach ensures that businesses don’t just adopt technology but use it to drive sustainable growth.
